IBM, leader mondiale nella consulenza e nei servizi di information technology, offre numerose opportunità di lavoro rivolte principalmente a professionisti che abbiano maturato già una buona esperienza. Lavorando con IBM si ha la possibilità di raggiungere grandi traguardi professionali e di carriera, in un ambiente internazionale, in cui sviluppare straordinarie competenze tecnologiche, industriali e di marketing. Se siete interessati ad entrare a far parte del team di IBM, scoprite le numerose offerte di lavoro attualmente attive in IBM.
DESKSIDE SUPPORT REPRESENTATIVE
Sede: Torino
Job description:
FIXED TERM CONTRACT – CONTRATTO A TEMPO DETERMINATO
work shifts – l’attività prevede orario di lavoro in turni
This role participates in remote technical support of IBM hardware and software products and/or systems and may include the following: Provide remote troubleshooting and analysis assistance for installation (or reinstallation), usage and configuration questions. Provide answers for general usage and operation questions. Provide problem determination / problem source Identification. Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps). Identify known defects and fixes to resolve problems. Provide assistance on supported product known defects for which available corrective service information and program fixes are available. Identify suspected defects and engage development teams to assist in resolution. Provide assistance with questions regarding product documentation related to the supported products. Interpret online manuals regarding IBM code and application interfaces. Collaborate with other support centers and business units to provide seamless problem resolution. Demonstrate proficiency in the hardware and software platform supported by maintaining applicable technical certifications. Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to customer satisfaction. Demonstrate excellent oral and written communication skills. Position may require industry certification and skills training requirements.
Required:
- High School Diploma/GED
- At least 2 years experience in Conoscenza Piattaforma Microsoft
- English: Basic knowledge
- Italian: Fluent
Preferred:
- Technical Diploma
TELCO INDUSTRY CONSULTANT
Sede: Roma
Job description:
Would you like the opportunity to join the Global Business Services organisation? Then this is your chance! We are a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage
Role:
As Telco Industry Consultant, you will have to sell and deliver Consulting, Application Innovation and Application Management engagements. You will be focalized into infusing into those deals all the required industry specialties, which will allow the customer to recognize the solution as tailored for their own organization, process and systems. You will have to position IBM Global Business Service in the consultancy market as well, regardless of deal dimensions, and always understand how industry knowledge would benefit other Service Line for deal closure and excellent delivery. The role requires the capability to understand clients business needs, propose the appropriate offering, engage the client, lead solution design, sell and drive delivery to successfully meet customer agenda and IBM expected financial and operational results. Moreover you will be responsible for offering development, intellectual capital management harvesting and mentoring/coaching activities. You will be responsible to increase pipeline through demand generation and targeted campaigns. You will learn and maintain in-depth knowledge of the Industry through continuous education and international networking. You will be part of the Communications Sector team and will be involved in defining sales strategy. You will certainly act as Subject Matter Expert and may also be required to work as Project Manager for selected engagements which are crucial to Industry knowledge creation and/or propagation. Capability to interact in Executive level discussions at customer level is essential.
Requirements:
- Bachelor’s degree (Mathematics, Computer science, Economics, Management and Information Technology Engineering)
- Proven ability to manage complex sales cycle, with a track record of successful revenue attainment
- At least 8 years of demonstrated knowledge of Industry, in a professional services organization or within Industry operators
- Excellent communication/negotiating/closing skills with customers/prospects
- Aggressive, tem player, strong organizational skills and a self-starter
- Strong problem solving attitude
- English: Fluent
Required:
- Bachelor’s Degree
- At least 5 years experience in Knowledge of industry
- English: Fluent
- Italian: Fluent
Preferred:
- Engineering
ASSOCIATE PARTNER TELCO INDUSTRY
Sede: Segrate
Job description:
Would you like the opportunity to join the Global Business Services organisation? Then this is your chance! We are a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage,
Core Responsibilities and Tasks:
As Telco Associate Partner you will be part of Global Business Services Communication Sector. You will act in a coverage logic where you will be assigned a selected customer set and you will be accountable for every aspect of Global Business Services business into your assigned Accounts. This will include sale of new Consulting or Application Innovation/Management, manage deliver of those engagement, matching expected Customer Satisfaction and IBM profitability . This will also include ensuring cash flow and growing IBM Intellectual Capital.. You will have to position IBM Global Business Service in the consultancy market and always understand how industry knowledge would benefit other Service Line for deal closure and excellent delivery. You will structurally work in a matrix oriented organization where continuous interaction and optimal leverage of horizontal Service Lines consultants will be key to your personal success. The role requires the capability to understand clients business needs, propose the app ropriate offering, engage the client, lead solution design, sell and drive delivery to successfully meet customer agenda and IBM expected financial and operational results. You will be responsible to increase pipeline through demand generation and targeted campaigns. You will learn and maintain in-depth knowledge of the Industry through continuous education and international networking. Capability to interact in Executive level discussions at customer level is essential
Requirements:
- Bachelor’s degree (Mathematics, Computer science, Economics, Management and Information Technology Engineering)
- Proven ability to manage complex sales cycle, with a track record of successful revenue attainment
- At least 8 years of demonstrated knowledge of the role, in a professional services organization
- Excellent communication/negotiating/closing skills with customers/prospects
- Aggressive, team player, strong organizational skills and a self-starter
- Strong problem solving attitude
- English: Fluent
Required:
- Bachelor’s Degree
- At least 5 years experience in Telco Industry Knowledge
- English: Fluent
- Italian: Fluent
ENERGY & UTILITIES INDUSTRY CONSULTAN
Sede: Segrate
Job description:
As Energy & Utilities Industry Consultant, you will have to sell and deliver Consulting, Application Innovation and Application Management engagements in Energy & Utilities set of customers. You will be focalized into infusing into those deals all the required industry specialties, which will allow the customer to recognize the solution as tailored for their own organization, process and systems. You will have to position IBM Global Business Service in the consultancy market as well, regardless of deal dimensions, and always understand how industry knowledge would benefit other Service Line for deal closure and excellent delivery. The role requires the capability to understand clients business needs, propose the appropriate offering, engage the client, lead solution design, sell and drive delivery to successfully meet customer agenda and IBM expected financial and operational results. Moreover you will be responsible for offering development, intellectual capital management harvesting and mentoring/coaching activities. You will be responsible to increase pipeline through demand generation and targeted campaigns. You will learn and maintain in-depth knowledge of the Industry through continuous education and international networking. You will be part of the Communications Sector team and will be involved in defining sales strategy. You will certainly act as Subject Matter Expert and may also be required to work as Project Manager for selected engagements which are crucial to Industry knowledge creation and/or propagation. Capability to interact in Executive level discussions at customer level is essential.
Requirements:
- Bachelor’s degree (Mathematics, Computer science, Economics, Management and Information Technology Engineering)
- Proven ability to manage complex sales cycle, with a track record of successful revenue attainment
- At least 8 years of demonstrated knowledge of Industry, in a professional services organization or within Industry operators
- Excellent communication/negotiating/closing skills with customers/prospects
- Aggressive, team player, strong organizational skills and a self-starter
- Strong problem solving attitude
- English: Fluent
Required:
- Bachelor’s Degree
- At least 5 years experience in Industry knowledge
- English: Fluent
- Italian: Fluent
Preferred:
- Information Technology
SALES LEAD – “INITIATE” PRODUCT
Sede: Italia
Job description:
IBM recently acquired Initiate Systems as part of its strategy to drive further business in the Healthcare sector. Initiate Systems’ provides offerings that enable a complete, real-time views of patients, providers & members across the healthcare ecosystem.Building on the success of these offerings in North America and the United Kingdom, IBM is looking to expand this Healthcare offering across Europe. To this end we are looking for a highly motivated Sales representative for the IBM Initiate program in SW Region. The Initiate Master Data Management portfolio is applicable to a broad range of industries, with a particular focus on health care, federal security, insurance, and banking. The successful candidate must have ability to travel 50-75%. This role includes direct and partner-facing business management and sales elements. The duties of this role are to establish, develop, maintain and grow the Initiate business in the geography leveraging direct sales and Business Partner relationships as appropriate.
Required:
Bachelor’s Degree
- At least 4 years experience in More than 4 years of experience in a sales environment, supporting /understanding Master Data Management, Customer Data Integration, Product Information Management, ETL, or Data Warehousing products
- At least 3 years experience in Solution selling approach is a must. The candidate should know the Healthcare market, must be able to understand customer business needs, build the right solution differentiating it from competitors
- At least 3 years experience in Proven ability in creating differentiated, value-added business solutions by leveraging skilled internal/external technical resources and consultants and presenting a compelling business case
- At least 3 years experience in Demonstrated skill in interacting with “C” level and functional executives to understand strategic business initiatives and map plans to technology requirements.
- At least 3 years experience in Documented track record of exceptional revenue results in a complex solutions-oriented sales environment encompassing stakeholders in both IT and Line of Business
- At least 3 years experience in Strong territory planning and territory management skill including but not limited to analyzing a large territory, prioritizing accounts/opportunities to pursue and planning/driving broad based demand
- At least 3 years experience in Ability to develop, manage, and execute joint go-to-market plans with strategic local/regional partners, recruit additional partners as required, and mentor partners to improve their sales skills
- At least 3 years experience in Excellent communication, presentation, negotiation and multi-tasking skills as well as strong organizational capability and analytical and problem solving ability are essential
- At least 3 years experience in Previous experience selling software solutions in multiple industries (i.e. Financial Services, Telco, Retail, Government/Public, etc.) is highly desired
- At least 2 years experience in Prior experience selling Master Data Management, Customer Data Integration, Product Information Management, ETL, Data Warehousing, and/or Enterprise Applications is highly desired but not required
- English: Fluent
- Italian: Fluent
TECHNICAL SALES LEAD – “INITIATE” PRODUCT
Sede: Italia
Job description:
IBM recently acquired Initiate Systems as part of its strategy to drive further business in the Healthcare sector. Initiate Systems’ provides offerings that enable a complete, real-time views of patients, providers & members across the healthcare ecosystem.Building on the success of these offerings in North America and the United Kingdom, IBM is looking to expand this Healthcare offering across Europe. To this end we are looking for a highly motivated Technical Pre-sales Representative for the IBM Initiate program in SW Region. The Initiate Master Data Management (MDM) portfolio is applicable to a broad range of industries, with a particular focus on health care, federal security, insurance, and banking. This role is an integral part of the IBM Initiate program and assists the sales team with pre-sales technical knowledge and presentations. They work closely with sales managers, business partners, and prospects as a technical subject-matter expert to demonstrate how a proposed solution meets and exceeds customer requirements.
KEY DUTIES INCLUDE:
Participate in sales conference calls and prospect visits, doing product demonstrations in person and via the web, and working with prospects at both a technical and business level to show how
Required:
- Bachelor’s Degree
- At least 3 years experience in Previous experience working with software solutions in multiple industries (i.e. Financial Services, Telco, Retail, Government, Public, etc.) is highly desired
- At least 3 years experience in Experience in a technical environment, supporting /understanding Master Data Management, Customer Data Integration, Product Information Management, ETL, and/or Data Warehousing products
- At least 2 years experience in Good understanding of data integration processes such as data modeling, data profiling, data quality, data matching and consolidation, change data capture and ETL
- At least 3 years experience in Knowledge of SQL and experience in RDBMS (DB2, Informix, Oracle, MS SQL Server), operating systems (UNIX, Linux, Windows) and programming languages (Java, C/C++, Cobol, etc.)
- At least 2 years experience in Proven capability to analyze real world business issues and solve business problems
- At least 2 years experience in Excellent troubleshooting, time management, multi-tasking, and prioritization and attention-to-detail skills
- At least 2 years experience in Excellent written, oral communication and strong interpersonal, organizational and presentation skills
- Basic knowledge in Current on industry trends and market competition
- At least 2 years experience in Possess demonstrated skills in customer-centric selling and a proven track record using it to help drive revenue
- At least 2 years experience in Strong implementation track record in several projects in a consulting or systems integration firm is a plus
- English: Fluent
- Italian: Fluent
Preferred:
- Information Technology
SAP CONSULTANT RETAIL
Sede: Segrate
Job description:
Would you like the opportunity to join the IBM SAP organisation?Then this is your chance! Our SAP Service Line is a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage.
Core Responsibilities and Tasks:
As SAP Consultant, you will have to deliver SAP consultancy projects in selected clients. The role requires the capability to understand clients business needs, lead / be part of the delivery team on national or international projects. This is a senior position focused on delivering SAP application projects. You will learn and maintain in-depth knowledge of SAP Application products and technologies, competitors, industry trends.
Required:
- Bachelor’s degree (Mathematics, Computer science, Economics, Management and Information Technology Engineering)
- Minimum 6 yrs of SAP Experience
- At least 2 end to end completed projects in SAP Retail, with core logistics competences, at least 1 for Fashion customers
- Teamwork capabilities
- Strong problem solving attitude
- English: Fluent
Required:
- Bachelor’s Degree
- At least 5 years experience in SAP Experience
- At least 5 years experience in SAP Retail on Fashion Customer
- English: Fluent
- Italian: Fluent
Preferred:
- Information Technology
SAP ISU SENIOR CONSULTANT
Sede: Segrate
Job description
Would you like the opportunity to join the IBM SAP organisation? Then this is your chance! Our SAP Service Line is a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage.
Core Responsibilities and Tasks:
SAP IS-U FI-CA Senior Consultant skills:
- Consultant minimum 5 years experienced FI-CA process and functionalities, related SAP IS-U suite.
- At Least 3 Projects of SAP IS-U implementation in Utilities
- Act as a Team Leader on this area, responsible in defining customer needs and designing solution model for FI-CA module.
- Experienced in leading consultants through complex program and project tasks. Detail-oriented, delivery-focused and able to motivate teams
- Demonstrated strong knowledge about Utility sector process and requirements and experienced in FI-CA implementation.
- Language: Italian Mother Tongue or Fluency as minimum requirement. English Fluency
- Experienced with Italian regulatory Laws in Energy and Gas Sector
Industry specific knowledge with SAP best practices solutions will be a preferential nice to have.
Required:
- Bachelor’s Degree
- At least 5 years experience in FI-CA SAP process and functionalities
- English: Fluent
- Italian: Fluent
SAP SENIOR CONSULTANT RETAIL
Sede: Segrate
Job description:
Would you like the opportunity to join the IBM SAP organisation? Then this is your chance! Our SAP Service Line is a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage.
Core Responsibilities and Tasks:
As SAP Consultant, you will have to sell and deliver SAP consultancy projects in selected clients. You will have to position IBM Global Business Service in the consultancy market. The role requires the capability to understand clients business needs, propose the appropriate consultancy offering, engage the client, lead and be part of the delivery team. Moreover you will be responsible for the offering development, the Intellectual Capital management harvesting and the younger colleagues growth trough mentoring and coaching activities. This is a senior position focused on solutioning and delivering SAP application projects.
- You will have to contribute to the Sales cycle, developing the appropriate solutioning to meet Customer needs. You will have to define SAP architecture, develop resources plans and associated costs, and contribute to close sales opportunities. You will be responsible and/or contribute to increase pipeline through demand generation and targeted campaigns to the SAP Applications install base accounts.
- You will have to participate to Delivery phase, as a Lead Senior Consultant or Project Manager.
- You will learn and maintain in-depth knowledge of SAP Application products and technologies, competitors, industry trends.
- You will develop and maintain competitive knowledge on industries and products to leverage in the sales cycle. You will collaborate with the Sector team on sales strategy and act as Subject Matter Expert and Project Manager for selected SAP Applications and Solutions.
Required:
- Bachelor’s degree (Mathematics, Computer science, Economics, Management and Information Technology Engineering)
- Minimum 10 years of SAP Experience
- Proven track of presale activities
- At least 3 end to end completed projects in SAP Retail, with core logistics competences
- Excellent communication and negotiating skills with customers/prospects
- Teamwork capabilities
- Strong problem solving attitude
- English: Fluent
- Strong communication skill
Required:
- Bachelor’s Degree
- At least 5 years experience in SAP Experience
- English: Fluent
- Italian: Fluent
Preferred:
- Information Technology
SAP TECHNICAL ANALYST
Sede: Vimercate
Job description:
Would you like the opportunity to join the IBM SAP organisation? Then this is your chance! Our SAP Service Line is a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage.
Core Responsibilities and Tasks:
As SAP Technical Analyst , you will have to partecipate to sell and to deliver SAP consultancy projects in selected clients. You will have to position IBM Global Business Service in the consultancy market. The role requires the capability to understand clients business needs, propose the appropriate consultancy offering, engage the client, lead and be part of the delivery team. Moreover you will partecipate to the offering development phases of selected projects, and will be responsible to the Intellectual Capital management harvesting and the younger colleagues growth trough mentoring and coaching activities. This is a senior position focused on solutioning and deliverying SAP application. You will have to contribute to the Sales cycle, developing the appropriate solutioning to meet Customer needs. You will have to define SAP architecture, partecipate to develop resources plans and associated costs, and contribute to close sales opportunities. You will have to participate to the Delivery phase, as a Project Technical and Development Team Leader. You will learn and maintain in-depth knowledge of SAP Application products and technologies, competitors, industry trends.
As SAP Technical Analyst you will be required to:
- analyse business requirements, develop solution proposals and specifications,
- translate business and functional requirements into technical specifications,
- develop project plans based on business requirements,
- work with functional consultants and business analysts to develop functional pilots and system prototypes,
- design and build functional enhancements, interfaces, reports,
- design and build data conversion and migration programs as required,
- deliver solutions on time to an agreed schedule,
- participate in process workshops and system demos,
- support solution validation and testing; analyse and correct errors
You will develop and maintain competitive knowledge on industries and products to leverage in the sales and delivery cycle.
You will collaborate with other IBM teams and organizations on sales strategy and act as Tecnical Subject Matter Expert for selected SAP Applications and Solutions.
Required:
- bachelor’s degree (Mathematics, Computer science, Economics, Management and Information Technology Engineering),
- minimum 5 years SAP experience,
- proven ability to manage complex delivery cycle, with a track record of at least 3 full cycle implementations,
- proven track record in complex SAP implementations with substantial system developments
- must have at least 2 implementations on ECC 6,
- must have used and implemented the following ABAP tools: BADIs, enhancements (implicit and explicit), ABAP objects and user exits,
- very experienced in the development of BAPIs and enhancements,
- must have experience in Adobe Form,
- interface development experience,
- able to review and performance tune existing developments,
- excellent communication and negotiating skills with customers,
- strong teamwork capabilities,
- strong problem solving attitude,
- fluent english,
- strong communication skills.
Required:
- Bachelor’s Degree
- At least 5 years experience in SAP experience
- At least 2 years experience in ECC 6
- At least 2 years experience in ABAP, BADI tool
- English: Fluent
- Italian: Fluent
Preferred:
- Information Technology
SAP PROJECT MANAGER
Sede: Segrate
Job description:
Would you like the opportunity to join the IBM SAP organisation? Then this is your chance! Our SAP Service Line is a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage.
Core Responsibilities and Tasks:
As SAP Consultant, you will have to sell and deliver SAP consultancy projects in selected clients. You will have to position IBM Global Business Service in the consultancy market. The role requires the capability to understand clients business needs, propose the appropriate consultancy offering, engage the client, lead and be part of the delivery team. Moreover you will be responsible for the offering development, the Intellectual Capital management harvesting and the younger colleagues growth trough mentoring and coaching activities. This is a senior position focused on solutioning and deliverying SAP application. You will have to contribute to the Sales cycle, developing the appropriate solutioning to meet Customer needs. You will have to define SAP architecture, develop resources plans and associated costs, and contribute to close sales opportunities. You will be responsible and/or contribute to increase pipeline through demand generation and targeted campaigns to the SAP Applications install base accounts. You will have to participate to Delivery phase, as a Project Manager or as a Lead SZenior Consultant. You will learn and maintain in-depth knowledge of SAP Application products and technologies, competitors, industry trends. You will develop and maintain competitive knowledge on industries and products to leverage in the sales cycle. You will collaborate with the Sector team on sales strategy and act as Subject Matter Expert and Project Manager for selected SAP Applications and Solutions.
SAP Project Manager skills:
- Minimum 6 years experience in SAP Project Management role leading all project phases (Mobilization, Business Blueprint, Realization, Final Preparation, Sustain) applying SAP ASAP Methodology after minimum 4 years SAP functional role in Logistics or Financial areas
- Experienced in leading large global teams through complex program and project tasks. Detail-oriented, delivery-focused and able to motivate teams
- Comfortable in Steering Committee and ‘C’ level discussions regarding SAP’s functional and integration capabilities, Return-on-Investment (ROI) areas and overall IT strategy
- Language: English Fuency & Italian Mother Tounge or Fluency as minimum requirement
- Excellent written and verbal presentation abilities and communication skills
- Extensive experience with project proposals, timeline determination, budget estimation and cost control tracking
- Experienced with global delivery model including offshore development
- Teamwork capabilities
- Strong problem solving attitude
Industry specific knowledge with SAP best practices solutions will be a preferential nice to have.
Required:
- Bachelor’s Degree
- At least 5 years experience in SAP
- At least 5 years experience in Project manager
- English: Fluent
- Italian: Fluent
Preferred:
At least 4 years experience in SAP in logistic or financial areas
COME CANDIDARSI
Per candidarsi ad una di queste offerte di lavoro è necessario visitare le pagina web dedicata alle opportunità di lavoro in IBM, individuare l’annuncio di interesse e caricare il proprio curriculum vitae secuendo l’apposita procedura online.
