Se parliamo di aziende che assumono nel 2010 non possiamo non citare YOOX, la nota boutique virtuale di moda e design Multi-brand. YOOX Group è il partner globale di Internet retail per i principali brand della moda e del design. Il Gruppo vanta centri logistici e uffici in Europa, Stati Uniti e Giappone e distribuisce in 67 Paesi nel mondo. Dal 2006, YOOX Group progetta e gestisce gli Online Stores Mono-brand dei principali brand di moda che intendono offrire su Internet la stessa collezione disponibile attualmente nei negozi. Alcuni degli Online Store “Powered by YOOX Group” sono: emporioarmani.com, valentino.com, diesel.com, misssixty.com, robertocavalli.com, napapijri.com, moschino.com ecc. L’anima di YOOX Group sono le persone che ci lavorano. Il loro cuore, il loro talento e il loro cervello sono il motore di YOOX Group che crea valore per tutto il team. Tutto questo si legge sullo stesso sito web di YOOX Group.
YOOX Group occupa oggi nelle diverse sedi di Bologna, Milano, New York, Tokyo, Parigi e Madrid, un team di persone eterogeneo proveniente da Paesi e da background culturali diversi: dagli Stati Uniti al Giappone, dal fashion alla tecnologia, dai media alla distribuzione, uniti dall’entusiasmo di far parte di un progetto unico.
Vorreste lavorare per YOOX? Noi vi presentiamo le offerte di lavoro attualmente attive, consultabili dal sito web di YOOX:
DISTRIBUTION LOGISTICS PROCESSES
Sede: Bologna (Interporto)
Il/la candidato/a della posizione avrà la responsabilità degli acquisti dei beni e servizi di supporto all’attività operativa nonché garantire la corretta operatività delle strutture delle sedi e del magazzino. La posizione prevede la responsabilità delle seguenti attività:
- Controllo produttività: produttività magazzini, backlog, resi, corrieri.
- Analisi: controllo di gestione costo packaging, controllo di gestione costo di spedizione UPS, monitoraggio SLA corrieri e magazzini.
- Previsioni: invio previsioni mensili ai partner logistici, magazzini e corrieri.
- Acquisti di produzione: previsione fabbisogni, contatto con fornitori, analisi impatto nuove forniture.
- Controllo: approvazione fatture UPS, magazzini, fornitori.
- Qualità: controllo rispetto linee guida packaging e evasione cliente, gestione procedure per nuovi siti e/o Brand.
- Start – up: preparazione documentazione per i partner logistici nel caso di start-up di nuovi siti.
- Analisi del layout: controllo spazio magazzino 3PL (ND) ed eventuale ottimizzazione.
- Gestione Bug: nuove implementazioni, testing eccetera.
- Eventuale gestione di nuovi progetti.
Requisiti:
- Laurea in Ingegneria Gestionale
- Esperienza nel ruolo
- Buone capacità relazionali e di risoluzione dei problemi
- Forte orientamento al cliente
- Buona conoscenza della lingua inglese.
- Discreta conoscenza dei programmi applicativi Word ed Excel,
PHOTOGRAPHER
Sede: Bologna (Interporto)
The candidate will be part of the Photo Shooting team and will work on the production of YOOX’s digital catalog.
Requirements:
- PC proficient
- good knowledge of basic photo software, basic knowledge of Photoshop specifically required
- precision, good taste and quick turnaround time in producing images
- good knowledge of professional flash lighting
- good knowledge and experience in using digital reflex cameras
The ideal candidate has had at least one work experience with a photography studio. Other requirements include:
- a passion for fashion and still life photography
- able to work in a group
- able to adapt to industrial production pace and organization
MODELLI/E
Sede: Bologna (Interporto)
yoox.com selects for its clothing and underwear catalogue:
Male and Female Models (Women: height min. 1.70 m, max 1.80 m, Italian size 40); (Men: height min. 1.80 m, max 1.90 m, Italian size 46).
Send your résumé with two pictures of yourself (clothed and lingerie shots) to casting@yoox.com
WEB PROJECT MANAGER
Sede: Bologna
The candidate will report to the Senior Web Project Manager and will be in charge of coordinating front end activity for some of YOOX Group websites, assuring an high quality level.
Responsibilities:
- coordinating front end activities for YOOX Group websites
- assisting in designing and developing store interfaces, functions and services
- creating wireframes and writing functional and technical specifications
- managing client relationships and/or internal relationships
- managing requests to the internal and external creative agencies
- monitoring projects’ quality level
Requirements:
The ideal candidate has at least 2 years’ experience in web project management for a web agency or consultancy company. Other requirements include:
- planning and organizational skills in handling complex projects
- very good knowledge of web usability and web communication
- experienced in writing functional and technical specifications
- result oriented and proactive
- attention to detail and accuracy
- excellent communication and interpersonal skills
- good knowledge of English
- knowledge of software for creating wireframes of application user interfaces (i.e. Axure, OmniGraffle) will be considered a plus
TECH PROJECT MANAGEMENT INTERSHIP
Sede: Bologna
Il/La candidato/a avrà la responsabilità di supportare il Project Manager di riferimento e gli stakeholder del progetto (Key User) nella fase di analisi, raccolta requisiti, stima e progettazione del lavoro, creazione e manutenzione del production GANTT ed infine documentazione sullo stato avanzamento lavori.
Il/La candidato/a in particolare:
- Supporta il Project Manager di riferimento nel coordinamento delle attività del project lifecycle: kickoff, design, implementation, prototype review, deployment;
- Supporta il Project Manager di riferimento, il Team Manager ed i Technical Team Leader nelle attività di coordinamento delle risorse interne ed esterne dei team di sviluppo;
- Gestisce efficacemente la comunicazione diretta del project progress, issue/risks/delays nei confronti degli stakeholder di progetto (business Key User);
- Monitora periodicamente lo stato avanzamento attività;
- Contribuisce alla definizione delle best practices interne partecipando attivamente al fine-tuning dei processi di governance definiti.
Requisiti:
Il/La candidato/a possiede una laurea in ingegneria gestionale od informatica e preferibilmente ha maturato almeno un’esperienza come project manager o analista funzionale in software house e/o società di consulenza.
Completano il profilo:
- Buona conoscenza delle logiche di programmazione e allestimento del web presentation layer (HTML, CSS, Flash, ecc.).
- Ottima conoscenza della lingua inglese
- Spiccate doti organizzative
- Capacità di lavorare in gruppo
SENIOR WEB ANALYST
Sede: Bologna
The candidate will be responsible for managing web intelligence activities for all YOOX Group websites, including yoox.com and thecorner.com as well as the online stores “Powered by YOOX Group” (emporioarmani.com, diesel.com, valentino.com, marni.com, etc). The web intelligence area includes managing web analytics activities, competitive intelligence activities regarding interfaces and services, monitoring and coordinating SEO activities.
Responsibilities:
- Analysis and monitoring of web analytics KPIs
- Analysis and monitoring of SEO KPIs
- Competitive intelligence activities regarding interfaces and services
- Drafting periodic recommendation documents regarding interfaces and web services
- Supporting web interface optimization of the Group’s websites
Requirements:
The ideal candidate has at least 3 years’ experience in web intelligence at an evolved web company or consultancy company. Other requirements include:
- Excellent knowledge of at least one advanced web analytics tool, with a preference for Omniture SiteCatalyst
- Excellent knowledge of Google Analytics
- Superior analytical skills
- Good knowledge of main SEO principles
- Good knowledge of web usability dynamics
- Result oriented, proactive and spirit of initiative
- Excellent writing and presentation skills
- Accuracy and attention to details
- Good knowledge of the English language
GENERAL ACCOUNT & SUBSIDIARIES SUPERVISOR
Sede: Bologna
The candidate will manage the accounting of the company’s subsidiaries in Japan and the US. He or she will perform the following duties:
- managing accounting records (treasury, clients and suppliers, intercompany);
- trial balance reconciliation;
- supporting year end closing operations;
- preparing reports for periodic and annual financial statements;
- supporting the optimization and implementation of processes and procedures.
Requirements:
The ideal candidate has a degree in economics and 4-5 years’ experience in a similar position. Other requirements include:
- Excellent knowledge of English.
- Highly proficient in Word and Excel.
- Reliable, accurate and discreet.
- Good organizational skills and problem solving oriented.
- Able to work on a team.
ADDETTO/A SERVIZI GENERALI
Sede: Bologna
Il/la candidato/a supporterà il Responsabile Servizi Generali nel garantire l’operatività delle strutture (sede, magazzino e filiali) e l’efficienza del processo di approvvigionamento di materiali indiretti e servizi. Sarà coinvolto/a nelle seguenti attività:
- Selezione dei fornitori e analisi comparativa di preventivi
- Elaborazione del piano di acquisti indiretti
- Programmazione delle esigenze manutentive e gestione dei rapporti con i fornitori per interventi di manutenzione ordinaria e straordinaria
- Gestione contratti di locazione e rapporti con la proprietà degli immobili
- Gestione di tutte le pratiche riguardanti le richieste di autorizzazioni, licenze e allacciamento utenze
- Elaborazioni di reportistica
- Individuazione di azioni di miglioramento nell’organizzazione e gestione dei servizi
Requisiti:
- Diploma di perito elettrotecnico o geometra, con almeno 2 anni di esperienza lavorativa
- Conoscenze base di impiantistica
- Esperienza nella gestione di immobili
- Proattività e capacità di risoluzione dei problemi
- Ottime capacità comunicative e interpersonali
- Disponibilità a trasferte
- Buona conoscenza della lingua inglese
QUALITY DELIVERY MANAGER
Sede di lavoro: Bologna (si richiede la disponibilità a brevi trasferte presso le diverse sedi dell’azienda presenti nella provincia).
Il titolare della posizione avrà la completa responsabilità di business e operativa nel garantire il raggiungimento di eccellenti standard qualitativi nei confronti dei clienti finali di YOOX Group, assicurando un costante miglioramento della completa esperienza di acquisto e conseguentemente una riduzione del tasso di reso. E’ un ruolo altamente strategico, a cui sono legati obiettivi aziendali fondamentali. Prevede la gestione di forti complessità derivanti dalla necessità, tipica dell’e-fashion, di un’unione tra l’esperienza di acquisto online e l’esperienza fisica. La posizione prevede una concreta seniority per gestire in maniera efficiente un team di persone e permettere di interfacciarsi in maniera efficace con tutte le altre funzioni aziendali.
Principali attività:
La posizione prevede le seguenti responsabilità:
- Business ownership degli obiettivi di reso e qualità
- Definizione delle linee guida strategiche per il raggiungimento degli obiettivi di business
- Principale interfaccia verso la produzione per comprenderne le esigenze in termini di processi, procedure e strumenti, con fine ultimo di mediazione con il resto dell’azienda e il raggiungimento degli obiettivi aziendali
- Interfaccia con il commerciale per la definizione delle linee guida di catalogazione, per migliorare gli aspetti di presentazione sul sito e facilitare la ricerca dei prodotti, per una maggior consapevolezza da parte dei clienti durante il processo di acquisto online
- Definire e supportare le altre aree (Logistica, Produzione, Tecnologia, Customer Care, Amministrazione etc.) nello sviluppo di servizi riguardanti l’esperienza di acquisto e di reso
- Completa responsabilità sulla correttezza delle taglie e relative conversioni adoperate sui differenti siti, della loro presentazione online.
- Determinazione delle modalità di gestione dei differenti database su cui si basano i tool di catalogazione.
- Coordinamento delle attività di un team di persone, specialiste di prodotto e di processi e procedure di catalogazione e produzione.
Requisiti:
Il/La candidato/a ideale ha maturato almeno 3 anni di esperienza in ruolo analogo in ambiti quali operations, logistica, processi e servizi ai clienti presso un’azienda modernamente organizzata o società di consulenza strategica. La provenienza dal settore moda costituirà un plus.
Compleatano il profilo:
- forte proattività e spirito innovativo
- ottime capacità analitiche
- doti di precisione e attenzione al dettaglio.
- ottimo conoscenza della lingua inglese.
SENIOR TECH PROJECT MANAGER
Sede di lavoro: Bologna
The candidate’s responsibilities include working with project stakeholders (Key Users) during the analysis stage, requirements gathering, job estimating and planning, Gantt production chart creation and maintenance, and documenting project status. He or she will work with Technical Team Leaders and Team Managers on coordinating internal and outsourced development activities, monitoring their status and managing communications with project stakeholders.
In particular the candidate will:
- Coordinate project lifecycle activities: kickoff, design, implementation, prototype review, deployment;
- Coordinate the activities of the functional analyst team during the specifications gathering stage;
- Support the Team Managers and Technical Team Leaders in coordinating internal and external resources of the development teams;
- Maintain direct project delivery ownership and ensure on-time and on-budget delivery;
- Define project plan and collaborate with the PMO in devising monthly portfolio scheduling (project timelines);
- Directly communicate project progress, issue/risks/delays to project stakeholders (business Key Users);
- Periodically monitor the progress of internal and outsourced development;
- Help define internal best practices by actively participating in fine-tuning defined governance processes.
Requirements:
- Proven experience (3-5 years) in project management and in coordinating complex projects at a software house and/or a consultancy company;
- Background in software development: 2-3 years’ experience as software developer is preferable;
- Proficient in using project management tools (Microsoft Project) and Microsoft Office;
- Proven experience in business/functional analysis in direct contact with client: gathering functional requirements, defining use cases, technical analysis, defining UI;
- Experience with using main development methodologies is preferable;
- Negotiating skills, leadership and excellent communication skills;
- Excellent knowledge of English.
The following will be considered a plus:
- PMI-PMP, Six Sigma, Lean or ITIL certification;
- Experience in an international setting;
- Experience in software outsourcing and outsourcing management.
STAGE ANALISTA FUNZIONALE
Sede di lavoro: Bologna
The candidate will actively support the team of functional analysts in collecting requirements and specifications, defining use cases during functional analysis and project design phases in direct contact with the internal and/or external client. He or she will also provide support during testing and defect tracking of the software applications made by the company and will perform the following:
- supporting team in collecting requirements, defining use cases, functional analysis, technical design and defining the user interface while working closely with the internal and/or external client;
- supporting the Quality Assurance team during test case definition leading up to the final phase of testing;
- assisting in test formulation and prioritization;
- performing tests (automatic and manual) and recording results using the tools provided;
- automatic test development and maintenance;
- monitoring bug life cycle with defect tracking instruments;
- managing bug management data analysis for defining KPIs (Key Performance Indicators) and monitoring conformity with SLAs (Service Level Agreements);
- helping define internal best practices for functional analysis and testing.
Requirements:
The ideal candidate is a recent computer or industrial engineering graduate with basic web construction and programming knowledge and excellent knowledge of English. Other requirements include:
- Good analytical skills;
- Methodological approach, accuracy and attention to detail;
- Good knowledge of the web, especially e-commerce applications;
- Proficient in Microsoft Office;
- Result oriented, proactive and spirit of initiative;
- Excellent communication skills, empathy and interpersonal skills.
The internship will last 6 months with monthly expenses reimbursed.
HR SUPPORT
Sede di lavoro: Bologna
The candidate will work within the HR team providing assistance in different areas and he/she will support the Security manager with quality management system duties. The candidate will be responsible for the following activities:
- Assistance with managing issues pertaining to the quality management system (ISO), updating documentation, liaising with the certification body and completing the forms required
- Assistance with personnel management and administration duties
- Assistance with the personnel recruitment process
Requirements:
The ideal candidate has a university degree and has training and/or specific experience with quality management system standards. Other requirements include:
- Good knowledge of English
- Highly proficient in Word, Excel, Power Point, Outlook
- Good organizational skills
- Accuracy and attention to detail
- Good interpersonal skills and practicality
The candidate must be willing to make short trips to the company’s offices in the province of Bologna and Milan.
CUSTOMAR CARE PROFESSIONAL: FRENCH SPEAKER
Sede di lavoro: Bologna
The candidate will be part of the European Customer Care team, a dynamic team with a direct impact on customer satisfaction. We look for people with superior language ability and exceptional customer service skills who communicate well with people on a variety of different levels. We are a customer focused and driven team who enjoy the problem solving aspect of our work.
Responsibilities:
The candidate will be responsible for the following activities:
- managing 2nd level contacts from customers (telephone or e-mail) for yoox.com and mono-brand web sites
- reporting the needs of our customers and, with the rest of the team, defining the necessary actions needed to satisfy them
- managing all back office activities (returns, refunds, payments, distribution and logistics)
- understand all procedures and differences among the web sites we power
- provide support for content management activities (translations and testing of web sites for language accuracy and compliance with YOOX processes and procedures)
Requirements:
The ideal candidate is in possession of the following qualities:
- excellent verbal and written communication skills in French (as a mother tongue) and Italian
- excellent verbal and written communication skills in another foreign language (English, Spanish, German)
- knowledge of the MS Office applications
- highly customer-orientated
- passion for customer service
- ability to learn complex procedures and proactive in proposing innovations and improvements
- problem solving skills
- outstanding follow through and organizational ability
CUSTOMER COMMUNICATION SPECIALIST
Sede di lavoro: Bologna
The candidate will be part of the internal European Customer Care team; he/she will be responsible for the correctness and qualification of the communication with YOOX’s customers and will manage the following activities:
- creation, update and control of the templates used for the Customer Communication
- creation, update and control of the content of the Customer Care area (and approval of project texts refereed to other areas)
- control and approval of Newsletter texts transmitting promotions to customers
- organization of translation and localization activities for the Customer Care area
- organization of testing activities regarding new written layout on YOOX websites
- communicate to first and second level Customer Care Teams promotions and new projects
- creation and release of style guidelines and training material
- manage quality control service activities
Requirements:
The ideal candidate has a degree in humanistic field and 1-2 years of experience in similar positions; he/she is in possession of the following qualities:
- excellent comprehension communication and creative writing skills both Italian and English, the knowledge of other foreign languages (Spanish, German) will be considered a plus
- excellent communicative and interpersonal skills
- passion for written communication and web writing particularly
- capacity to learn complex procedures and proactive in proposing customer-orientated innovations and improvements
- excellent knowledge of MS Office applications
- basic knowledge of html and css will be considered a plus
INTERNSHIP CUSTOMER CARE: GERMAN SPEAKER
Sede di lavoro: Bologna
The candidate will support the customer care team in the following activities:
- managing 2nd level contacts from customers (telephone or e-mail) for yoox.com and mono-brand web sites
- reporting the needs of our customers and, with the rest of the team, defining the necessary actions needed to satisfy them
- managing all back office activities (returns, refunds, payments, distribution and logistics)
- understand all procedures and differences among the web sites we power
- provide support for content management activities (translations and testing of web sites for language accuracy and compliance with YOOX processes and procedures)
Requirements:
The ideal candidate is in possession of the following qualities:
- excellent verbal and written communication skills in German (as a mother tongue) and Italian and/or English
- excellent verbal and written communication skills in another foreign language is considered a plus (French, Spanish)
- knowledge of the MS Office applications
- customer-orientated
- passion for customer service
- ability to learn complex procedures and proactive in proposing innovations and improvements
- problem solving skills
- outstanding follow through and organizational ability
The internship lasts 6 months with monthly expenses reimbursement.
WEB CONTENT MANAGER
Sede di lavoro: Bologna
The candidate will be in charge of coordinating content and localization for all YOOX Group websites: yoox.com, thecorner.com and the Online Stores Powered by YOOX (Marni, Emporio Armani, Diesel, Valentino, Moschino, etc.), managing three teams (functional and technical web editing, localization activities and CMS infrastructure).
Responsibilities:
- managing requests and coordinating localization
- coordinating CMS content loading and editing
- coordinating content testing
- overseeing the writing of functional and technical texts
- controlling and checking wording guidelines
- managing translator and agency network
Requirements:
The ideal candidate has at least 3 years’ experience in content management for companies or organizations operating online, preferably on an international level. Other requirements include:
- excellent knowledge of web communication and web usability
- superior organizational skills and ability to meet deadlines
- accuracy and attention to detail
- solid experience with evolved CMS
- result oriented, proactive and spirit of initiative
- excellent interpersonal skills
- perfect knowledge of English and Italian, written and spoken
Knowledge of another European language (French, German or Spanish) will be considered a plus.
DEVELOPER
Sede di lavoro: Bologna
The candidate will report directly to the Development Manager and will perform development and maintenance activities. He/she will be responsible for the following activities:
- coding, analyzing and troubleshooting large-scale distributed systems in a high-volume or critical production service environment
- technical design work, including database design, UI design and interface design
- develop and implement technical designs
- drive testing and deployment processes
Requirements:
- at least 3 years of OO/ C# development experience
- experience building database applications against MS SQL Server
- experience in ASP/ASPX, JavaScript, AJAX is desirable
- familiarity with pattern programming is desirable
- past experience building a scalable, complicated web-based application with high performance
COME CANDIDARSI
Per rispondere alle offerte con sede Bologna Interporto, è necessario visitare questa pagina del sito web di YOOX dove sono riportate le offerte e cliccare sul simbolo con la spunta verde per inviare la propria candidatura.
Per rispondere alle offerte con sede Bologna, è necessario visitare questa pagina del sito web di YOOX dove sono riportate le offerte e cliccare sul simbolo con la spunta verde per inviare la propria candidatura.
Per la posizione “modelli/modelle” è possibile candidarsi sia online sia inviando un’e-mail con il proprio cv a: casting@yoox.com
Se nessuna offerta di lavoro attiva è di vostro interesse, potete caricare il vostro curriculum vitae nella pagina dedicata alle candidature spontanee del Gruppo YOOX.
